I created my company, Training Perfected, when I realized that so many small to medium-sized businesses were struggling with high turnover and absenteeism, low customer and employee satisfaction, decreasing productivity and innovation, and stagnant profit margins. Far too often the leaders at these companies would look for answers in magazines, by googling, or asking for feedback in Facebook or LinkedIn groups, but they weren’t getting the help they needed. I’ve studied this problem for over 20 years and have found the solution!
I grew up at a time when people believed it was okay to be totally unhappy at work. Being miserable in your job was pretty much the norm. I never understood that kind of thinking. In fact, I always wondered, “How much better could a company perform if they had happy and engaged employees?”
I figured out a long time ago that creating a great culture and a winning team required boundless leadership and vision. I knew that the same engagement principles that helped athletic teams be successful could be applied in ANY business. I took that knowledge and made it happen with my teams and in my businesses. And I am certain that if I can do it in my areas of expertise, you can too!
